Refund policy

Return & Refund Policy

Last updated: July 2026

Thank you for shopping with Christ Defined Threads. Because our products are made-to-order through print-on-demand, we handle returns on a case-by-case basis.

Eligibility:

We accept returns or exchanges for items that arrive damaged, defective, or incorrect.

Claims must be submitted within 14 days of delivery with a photo of the issue.

We do not accept returns for buyer's remorse or sizing errors, as each item is printed specifically for your order.

How to Request a Return or Exchange:

Email us at christdefinedthreads@yahoo.com with your order number and photos of the issue.

We'll review your claim and respond within 2–3 business days.

Approved claims will receive a replacement or store credit — your choice.

Non-Returnable Items:

Sale or clearance items

Digital products or gift cards

 

Shipping Costs:

If the return is due to our error (damaged/wrong item), we cover all costs.

We do not cover return shipping for other circumstances.

Questions? Contact us at christdefinedthreads@yahoo.com or through our website contact form.